Our Services - Specialist Support for the Licensed Trade

• Operational reviews of licensed premises concentrating on their impact on the four licensing conditions; devising and implementing procedures designed to minimise the premises’ impact on the licensing conditions to allow them to trade successfully without offending neighbours, the authorities and the community at large. We have developed special expertise in the operation of table dancing clubs and similar establishments.
  
  
• Covert Drug Surveys at licensed premises. We have a team of trained and experienced staff who have completed over 1100 such surveys throughout England and Wales.
  
  
• We combine our covert drug surveys with a comprehensive review of customer service, reporting on a wide range of issues from the control and management of the queue; searching & age questioning; ticketing; service at the bar; the conditions in the toilets and the deployment and effectiveness of security staff within the venue. Our reports are a powerful management tool which experience shows drive up standards.
  
  
• Our skilled team of trainers make use of the information gathered in our covert surveys to deliver effective training packages to security staff encompassing all the skills required to provide a safe and friendly environment for your customers.

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